Support

Questions, bug reports, or anything else about POIS Tracker — email tinyobjectssoftware@gmail.com. We read every message.

Common questions

How do I cancel or restore my subscription?
Subscriptions are managed entirely through your Apple ID, not within the app. On your device: Settings → [your name] → Subscriptions → POIS Tracker. To restore a previous purchase on a new device, open the app's paywall and tap "Restore purchases".

How do I delete my account and data?
In the app: Settings (the "Me" tab) → Profile → Delete account. This immediately and permanently erases everything stored on your device. See our Privacy Policy for what happens to any community contributions you may have previously sent.

Where is my data stored?
Your daily logs, trials, and profile stay on your device, protected by iOS file encryption and (optionally) Face ID / Touch ID. Nothing is sent anywhere unless you explicitly opt in to anonymous community contribution. Full details in our Privacy Policy.

Is POIS Tracker a medical device or a substitute for a doctor?
No. POIS Tracker is a personal tracking and pattern-exploration tool. It does not diagnose or treat any condition. Always consult a qualified healthcare professional before starting, stopping, or changing any treatment. See our Terms of Use for the full medical disclaimer.

Legal

Privacy Policy · Terms of Use